Shipping & Returns/ Refunds | DBK - Welding Caps
Returns
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You have 30 days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging.
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Your item needs to have the receipt or proof of purchase.
Refunds
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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We will immediately notify you on the status of your refund after inspecting the item.
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If your return is approved, we will initiate a refund to your nominated card or account or provide in store credit for your balance.
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You will receive the credit within 7 days, depending on your card or account issuer's policies.
Shipping
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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We will issue you with a return shipping label if your are eligible for a return process.
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All returned items are subject to a 15% restocking fee.
Contact Us
If you have any questions on how to return your item to us, contact us.